AI-Powered Survey Technology

    Stop Sending Estimators. Start Closing Jobs.

    DriveSales video surveys replace in-home estimate appointments with AI-powered smartphone walkthroughs. Your customers record a video, AI identifies every item and calculates cubic footage, and you send an accurate estimate — all without leaving the office. Choose self-service AI surveys, AI-guided self surveys, or let our expert team handle it for you.

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    The Problem

    In-Home Estimates Are Killing Your Margins

    Every in-home estimate costs you time, fuel, and opportunity. While your estimator drives across town for one appointment, three leads go to a competitor who responded faster.

    45 min
    average drive time per estimate

    Your estimators spend more time behind the wheel than closing deals.

    4–6
    max estimates per day

    Travel bottlenecks cap your daily throughput — no matter how good your team is.

    $50k+
    annual estimator cost

    Salary, gas, vehicle wear, insurance — every in-home visit eats your margin.

    30%
    no-show rate

    One in three customers cancels or isn't home. That's a wasted trip you can't bill for.

    Three Ways to Survey

    Choose the Survey Path That Fits Your Business

    AI-powered self-service, real-time AI guidance, or a dedicated expert team — DriveSales gives you every way to survey. Use one or combine them all.

    AI Video Surveys

    Self-Service · Unlimited Surveys

    Send a link. Your customer records a walkthrough on their phone. AI identifies every item, calculates cubic footage, and generates an estimate — automatically.

    • No app download required
    • 200+ item types recognized
    • Estimates ready in under 5 minutes
    • Works 24/7 — evenings and weekends
    • Integrates directly with DriveSales estimating
    $120/user/month
    New

    AI Self Survey

    AI-Guided · Available Anytime

    Your customers do their own survey — guided step by step by our AI Survey Agent. The AI walks them through every room, prompts for hidden areas, and ensures nothing gets missed.

    • AI agent guides the customer in real time
    • Step-by-step room prompts — nothing missed
    • Available 24/7 — no scheduling needed
    • Real-time item detection during recording
    • Complete inventory generated on the spot
    Included with AI Surveys

    Guided Video Survey

    Expert-Led · Pay Per Survey

    A trained DriveSales survey expert joins a live video call with your customer, guides them through every room, and delivers a complete inventory — ready for your estimate.

    • DriveSales expert handles everything
    • Live video call with your customer
    • Complete inventory delivered within hours
    • Perfect for shops without a dedicated estimator
    • Volume discounts for high-volume companies
    $75/survey

    How AI Video Surveys Work

    Three steps. No app downloads. No driving. Your customer records, AI processes, you close.

    Step 1

    Send a Link

    Your customer receives an SMS or email with a one-tap link. No app to download, no account to create — they open it on any smartphone and start recording.

    Step 2

    Customer Records a Walkthrough

    On-screen prompts guide them room by room — closets, garage, storage areas. The average walkthrough takes 10–15 minutes and can be paused and resumed.

    Step 3

    AI Generates the Estimate

    Machine learning identifies 200+ item types, calculates cubic footage and weight, and auto-populates your estimate template. Your team reviews and sends — done in under 30 minutes.

    How the AI Self Survey Works

    Your customer opens a link, the AI Survey Agent takes over — guiding them room by room until every item is captured.

    Step 1

    Customer Opens the Link

    Your customer receives an SMS or email link — just like a standard AI survey. No app to download. They tap to start and the AI Survey Agent greets them with a quick intro.

    Step 2

    AI Agent Guides Every Room

    The AI Survey Agent walks your customer through the home step by step — prompting them to show closets, open garages, and pan across storage areas. Real-time feedback ensures nothing gets missed.

    Step 3

    Instant Inventory & Estimate

    As the customer records, the AI identifies items in real time and confirms the inventory along the way. When the walkthrough is complete, a detailed estimate is ready for your team to review and send.

    How Guided Video Surveys Work

    Submit the job, our expert team handles the survey, you get a complete inventory — ready for your estimate.

    Step 1

    Submit the Job

    Enter the customer's details in DriveSales. Our dedicated survey team receives the request and schedules a virtual walkthrough directly with your customer.

    Step 2

    Our Expert Conducts the Survey

    A trained DriveSales survey expert joins a live video call with your customer, guiding them through every room. They capture everything an in-home estimator would — without the drive.

    Step 3

    You Get a Complete Inventory

    Within hours, you receive a detailed item list with cubic footage, weight, and special handling notes — ready to drop into your estimate. Volume pricing available for high-volume shops.

    In-Home Estimates vs Video Surveys

    See why moving companies are replacing windshield time with screen time.

    Without DriveSales

    • Drive 45 minutes to each estimate appointment
    • 4–6 estimates per day — maxed out capacity
    • Customer must be home during business hours
    • Estimator salary costs $50k+ per year
    • Weather and traffic delays push estimates back
    • Customer cancels last minute — wasted trip

    With DriveSales

    • Estimate from anywhere in minutes — no driving
    • 15–25 estimates per day with the same team
    • Customer records video at their convenience
    • AI does the heavy lifting — team reviews results
    • No travel costs, no gas, no windshield time
    • No-show means no problem — no time wasted

    AI That Sees What an Estimator Sees

    Trained on thousands of real moving inventories. Getting smarter with every survey.

    AI Item Recognition

    Machine learning identifies 200+ item types — furniture, boxes, appliances, and specialty pieces like pianos and antiques — directly from smartphone video. The model analyzes each frame to count, categorize, and size items without manual inventory counting, reducing estimate creation time from 45 minutes to under 10.

    Smart Room Detection

    AI automatically segments the walkthrough by room type — bedroom, kitchen, garage, storage, and attic — based on visual cues in the video. Each room's inventory is grouped separately so your estimate reflects the actual layout of the home, making it easier for crews to plan loading order and truck space on move day.

    Cubic Footage Calculator

    Total cubic footage and estimated weight are calculated from the video inventory using standardized weight tables for each item type. Results factor in packing materials, disassembly requirements, and stacking efficiency. Totals update in real time as your team reviews and adjusts items, giving you an accurate truck space and labor estimate before the crew arrives.

    95% Accuracy

    Video survey estimates match in-home accuracy within 5%, based on comparisons against actual move weights across thousands of completed jobs. The AI models are trained on real moving inventories and improve with every survey processed, so accuracy increases over time. This consistency reduces costly estimate overages and builds customer trust in your quoted price.

    Special Handling Flags

    AI flags items that need crating, padding, or disassembly — glass-front cabinets, marble tabletops, pianos, pool tables, and oversized artwork — with a highlighted alert in the estimate. Flagged items automatically add the appropriate surcharge from your pricing rules, so nothing gets missed and your crew arrives prepared with the right materials and equipment.

    Instant Estimate Integration

    Survey results feed directly into DriveSales estimating with no manual transfer step. Cubic footage, item counts, room-by-room breakdowns, and special handling notes auto-populate your branded estimate template. Your team reviews the pre-filled estimate, makes any adjustments, and sends it to the customer — cutting turnaround from hours to minutes.

    0%
    Estimate Accuracy
    0x
    More Surveys Per Day
    0%
    Time Saved
    0%
    Cost Reduction

    The Math Is Simple

    Every in-home estimate you replace with a video survey saves time, money, and lost leads.

    AI Video Surveys
    $120
    /user/month · unlimited
    The more you survey, the less each one costs
    AI Self Survey
    Included
    with AI Video Surveys
    AI agent guides your customer in real time
    Guided Video Survey
    $75
    /survey · expert-led
    No hiring, no training — just results
    With AI surveys at 20 per week

    Replace a $50k estimator with a $120/mo subscription

    Or use Guided Video Surveys at $75/survey — still cheaper than driving, and you skip hiring entirely

    Moving Companies That Made the Switch

    “We went from 5 in-home estimates a day to 18 video surveys. Same team, no new hires. Our close rate actually went up because we're responding faster than any competitor.”
    Marcus Chen
    Operations Manager, Pacific Coast Moving
    3.6x more estimates
    “The Guided Video Survey service is a game-changer for our small shop. We don't have a dedicated estimator — a DriveSales expert handles the survey and we just review the numbers. Feels like having an extra employee.”
    Sarah Mitchell
    Owner, Mitchell Family Movers
    40% cost reduction
    “Customers love it. They record the walkthrough on a Sunday evening, and we have the estimate in their inbox Monday morning before they've called anyone else. Speed wins jobs.”
    James Rodriguez
    Sales Director, Metro Moving & Storage
    28% higher close rate

    Video Surveys is included in the Ops plan

    Starting at $299/month per office. Unlimited users, flat fee.

    See All Plans

    Frequently Asked Questions

    Your Competitors Already Stopped Driving to Estimates

    Book a 15-minute demo and see how video surveys let you do 3x more estimates — without leaving the office.

    See All Features