DriveSales gives your customers a branded portal where they can track their move, view documents, communicate with your team, and leave reviews — without a single phone call. Moving companies using customer portals see 50% fewer 'where's my stuff' calls and significantly higher review rates.
Customer books their move online and immediately receives a confirmation email with a link to their personal portal. No app download required — it works in any browser.
Customers see real-time move status, crew location, and ETA updates directly in their portal. They can also access estimates, bills of lading, invoices, and any other documents you share.
After job completion, DriveSales automatically sends a review request. Customers leave feedback with one click and post directly to Google or Yelp — no friction, no extra steps.
Customers see exactly where their move stands — from confirmed to in-transit to delivered — through a branded portal they can access from any browser. Live crew location tracking and automatic ETA updates eliminate the status-check phone calls that tie up your office staff during peak moving season, reducing inbound call volume by up to 50%.
Estimates, bills of lading, invoices, and receipts are all accessible in one secure location within the customer's portal. Customers download documents or e-sign them directly in the browser without email attachments or printing. Every document version is stored with timestamps, so both your team and the customer always reference the most current paperwork.
Customers message your team directly from the portal using a threaded conversation view that keeps every exchange organized and logged under the job record. Messages are visible to your entire office team, so any staff member can pick up the conversation with full context — nothing gets lost in a personal email inbox or missed text thread.
Review requests trigger at the right moment — immediately after delivery when satisfaction is highest. Customers post directly to Google or Yelp with a single click through a pre-filled link in the request. Timed follow-ups over 72 hours maximize response rates without pestering, helping you build a steady stream of five-star reviews on autopilot.
Embed a booking form on your website that feeds lead details directly into your DriveSales pipeline. Customers request quotes 24/7 — even when your office is closed — by entering move details, dates, and contact information. The widget matches your brand colors and captures leads at the moment of highest intent, converting website visitors into pipeline opportunities around the clock.
Automated email and SMS notifications keep customers informed at every stage of their move without anyone on your team pressing send. Crew dispatched, en route, arriving in 30 minutes — customers receive updates before they need to ask. You configure which milestones trigger notifications and customize the message content to match your brand voice.
Starting at $299/month per office. Unlimited users, flat fee.
Book a 15-minute demo and see how DriveSales turns every customer into a five-star review.