The Video Survey Revolution
Video surveys have transformed how moving companies provide estimates. What once required an in-person visit can now be done remotely, saving time for both the company and the customer.
How Video Surveys Work
The process is simple yet powerful:
- Customer schedules a video call
- Sales rep guides them through each room
- AI analyzes items and calculates volume
- Estimate is generated in real-time
- Customer receives detailed quote immediately
Benefits for Moving Companies
Time Savings
- No travel time between estimates
- Conduct 3-4x more surveys per day
- Reduce scheduling complications
Accuracy
- AI-powered item recognition
- Consistent measurement methodology
- Reduced human error
- 97% estimate accuracy
Customer Experience
- Convenient for the customer
- No strangers in their home
- Flexible scheduling options
- Instant quote delivery
Implementing Video Surveys
To successfully implement video surveys:
- Invest in proper technology
- Train your team thoroughly
- Create a consistent process
- Follow up with recorded surveys
The Future of Estimating
As AI technology improves, video surveys will become even more powerful:
- Automatic item tagging
- Predictive analytics
- Integration with pricing engines
- Enhanced customer visualization
Companies that adopt video survey technology now will have a significant competitive advantage.
